Feedback Form

To give feedback on our practice, please fill in the form below.


t: 01529 304 136

e: enquiries@sleafordsmiles.com

An important message for our patients

We deeply regret our practice is closed due to the COVID 19 virus until further notice. We will resume normal service as soon as possible.


We cannot provide treatment in person at this time but we are still here for you and will do everything we can to help you. Please do not suffer with dental related symptoms unnecessarily. If you have any symptoms or have any general concerns, do not hesitate to contact the practice as we are monitoring telephone messages and emails daily. We will arrange to call you back to discuss your concerns by telephone or video call.


Your patience and understanding during this time is very much appreciated and the current arrangements are necessary to protect you, our team and the wider community.


We very much hope you are all staying safe and well in these unprecedented times and we look forward to seeing you again soon.


Please remember, you are not alone in this - we are here with you.


Why should I keep my Smile Plan?

For those of you on our Smile Plan, please remember you have worldwide accident and emergency insurance as part of your plan and this may be useful at this time. In addition, to reflect our appreciation for continuing with the plan we will do the following for you:

  • Priority telephone, email and video support during Covid-19.
  • Price freeze at current rates until April 2021.
  • On reopening we will allocate priority appointments to Smile Plan members.
  • Increased discounts as of immediate effect for routine treatment from 5% to 10%.
  • Extension of your Smile Plan to enable you to catch up on any missed appointments.

If you are not a member of our Smile Plan Family but want to have the above benefits, please contact us and we can get you registered with immediate access to all the above benefits.

IF YOU HAVE A DENTAL EMERGENCY LISTED BELOW PLEASE CALL THE PRACTICE OR NHS 111 IF OUT OF HOURS:

  • Facial swelling extending to eye or neck or floor of the mouth.
  • Bleeding following an extraction that does not stop after 20 mins of solid pressure with a gauze.
  • Bleeding due to trauma.
  • Severely broken tooth or tooth fallen out, with pain.
  • Toothache preventing you from sleeping or eating, combined with swelling or fever that is not manageable with pain killers.

YOU NEED TO GO STRAIGHT TO A&E IF YOU HAVE:

  • Facial swelling affecting your vision, breathing or preventing your mouth opening more than 2 fingers width.
  • Trauma causing loss of consciousness, double vision or vomiting.

NON-URGENT DENTAL CARE – PLEASE CALL US AS WE MAY BE ABLE TO HELP

  • Loose or lost crowns, bridges or veneers.
  • Broken, rubbing or loose dentures.
  • Bleeding gums.
  • Broken, loose or lost fillings.
  • Chipped teeth with no pain.
  • Loose orthodontic wires.

PAIN MANAGEMENT


Over the counter pain killers can help but please take in accordance with instructions on the packet. Patients who have confirmed COVID-19, or who believe they have COVID-19, should take paracetamol in preference to ibuprofen.

BLEEDING GUMS


Bleeding from gums is NOT a dental emergency. Bleeding gums are usually due to gum disease and will not stop until brushing improves.

  • Brush twice a day with Corsodyl toothpaste for two minutes, at a separate time to brushing, at 30mins before or after brushing.
  • Concentrate especially on the areas that are bleeding.
  • Use floss or interdental brushes (such as Tepe) to clean between your teeth every day.

TOOTH SENSITIVITY


If you have extreme sensitivity to hot or cold, toothpaste formulated for sensitive teeth (such as Sensodyne) can help. Rub the toothpaste directly on the affected area and don’t rinse afterwards. Anaesthetic gel can also help ease pain.

ULCERS


Most ulcers heal within 7-10 days. To ease the pain, try:

  • Warm salty mouthwash
  • Difflam (Benzydamine) spray or mouthwash cleaning (even if painful)
  • Corsodyl mouthwash (max 1-week use).
  • Soft diet.
  • Pain killers.

RUBBING DENTURES


Denture adhesives like Fixodent may help secure a loose denture. Sharp edges can be eased with Secure strips which line the edge and ease the sore area.

WISDOM TOOTH PAIN


Most flare ups can be managed with good home care.

  • Thorough cleaning (even if painful).
  • Corsodyl mouthwash (max 1 week use).
  • Soft diet.
  • Saltwater rinsing.
  • Painkillers
All products mentioned in this guide should be available from all good pharmacists.

Call us on:
01529 304 136